Fireplace Service, Sales, and Expert AdviceFor Denver Colorado
A Letter From Our President:
I have been in the hearth industry for over 21 years and in that time, fireplaces have become something that I am not only affluent in, but also something that I have a passion for. To me, having a fireplace in your home, whether it be wood or gas-burning, is one of the nicest comforts a family can have. I spent 20 years as a chimney sweep professional and fireplace installation technician and in that time I cleaned and inspected an average of 1000 fireplaces per year. Despite all that experience, I would see new and interesting things every day. After two decades in the industry, I decided to expand my professional services and opened The Fireplace Store. Our goal is to provide you, our customers, with the type of customer service that I feel has been neglected in commerce for a number of years.
Our mission is to provide Denver and the surrounding area with fireplace products of the highest caliber. The brands that we carry were hand-picked by myself based on my own professional experience and expectations of quality. It is also our mission to provide our customers with the highest level of service that is in line with the tradition of the award-winning service I have dedicated my life to achieving.
Thank you for choosing The Fireplace Store, I appreciate your business and your confidence!
Josh Montrose – President and Owner
I have been in the retail sales industry for over 15 years, and in that time I have always prided myself on providing a relaxed and friendly customer service experience. This is the type of atmosphere myself and my staff provide at The Fireplace Store. It is our duty to ensure that your vision for your home is realized, and it is our job to help guide you to make the choices that will ensure that you will be proud of, and 100% satisfied with your purchase. Nothing makes me happier than knowing I’ve made my customer’s day and the smile on my face is merely a reflection of the smile on yours. I hope to see you at The Fireplace Store soon, my staff and I can’t wait to work with you!
Robert Nichols – General Manager
Our Lead Service Technician:
I have been a chimney sweep for the last eight years, hold my Certified Chimney Professionals recognition, and have received factory training on installing and servicing gas fireplaces. I have a Bachelor Science Degree in Mechanical Engineering Technology, so I enjoy working hands-on to diagnose and repair any problems you may have with your hearth product. As a service professional, I strive to respect your home and to work as cleanly and efficiently as possible. Your safety and enjoyment of your fireplace is always my number one concern. As one of my trainers put it, “We’re putting fire in someone’s home, on purpose.” My goal is to ensure that you are completely happy with the look and performance of your fireplace or stove. Many of my customers are surprised at how a little bit of elbow grease can make their fireplace look brand new again! I look forward to meeting you and ensuring through proper maintenance many years of happy burning.
Spencer Roszelle – Lead Service Technician