Main: (303) 953-9989 | Service: (303) 953-9844

Fireplace Store FAQ's

Q: Does the size of my current direct vent gas fireplace matter if I’m looking to replace it?

A: No it doesn’t. You are not bound by the dimensions of your current gas fireplace when choosing to replace it. Every fireplace has its own unique framing dimensions which means that since the installer will be reframing the wall it’s a simple process for them to frame for a larger, smaller or even a linear shaped fireplace. This gives you a lot of freedom to choose exactly what you want when it comes to a new fireplace.

Q: Does a gas fireplace need to be cleaned like a wood burning fireplace?

A: Yes. Gas fireplaces do require annual maintenance. Just like any machine or appliance, annual maintenance will ensure that the core components of the fireplace stay in working order. Annual maintenance will also ensure that your manufacturer’s warranty stays in good standing.

Q: Can I mount my TV or other electronic components above my fireplace?

A: Yes, but you must adhere to the “clearance to combustible materials” guidelines in the installation manual for your specific fireplace. Installing a mantel will help to decrease the clearance requirement. Many fireplaces, especially linear style fireplaces, have special heat reducing systems that will help prevent your wall from absorbing heat, thereby further reducing the combustible clearance requirement.

Q: What is the best way to convert my current wood burning fireplace over to gas?

A: There are two methods: a set of gas logs or a gas insert. Gas logs provide great ambiance and allow for the addition of designer fireplace doors to be added. The downside to gas logs is that they are highly inefficient as a heat source and can actually be a net negative in terms of heat production as a large amount of the heat generated is lost up the chimney. A gas insert is a far more efficient source of heat as they radiate heat better and many come equipped with fan kits to help distribute the hot air. You will lose some of the viewing area of your fireplace with an insert since it’s a smaller box going inside of your current fireplace.

Q: I have a situation that precludes me from venting my fireplace. Is there a vent free option?

A: Vent free gas fireplaces are illegal in the state of Colorado. In this application, an electric fireplace would be your best option. Many electric fireplaces can be framed into your wall and hard wired for a clean install or surface mounted to your wall and plugged into a standard 120v outlet. They typically have 5,000 to 9,000 BTU heaters and fans on them which can heat a small room or office.

Cheryl Berry-Levison
Cheryl Berry-Levison
17:04 18 Jul 19
Spencer and Casey installed a set of gas logs and repaired a botched plumbing job done the day before by Crown plumbing. Outstanding workmanship and would HIGHLY recommend.
Ryan Wellman
Ryan Wellman
17:25 22 May 19
When it seems that more and more businesses have forgotten what "customer service" actually means, the tone of this business is set from the top. The owner, Josh, truly runs his business with integrity and puts customer satisfaction as his top priority and absolutely conducts his business "the right way" and treats customers fairly while standing by his company's work and product. Anyone should feel totally comfortable taking their needs to The Fireplace Store knowing that they will get quality work from a good company.
Red Screaming Eagle
Red Screaming Eagle
05:50 15 Apr 19
Robert and Spencer were very helpful in resolving an issue via email and photos before coming out and actually correct the problem. We will continue to have The Fireplace Store service our gas fireplaces. Highly recommended.
Chris Utroska
Chris Utroska
00:40 13 Dec 18
These guys were amazing! I was looking for a new fireplace grate which they don't typically stock but had one left over from a job that they did. And they gave it to me for free! There showroom was awesome as well. I'll definitely be working with them on my fireplace needs from now on! Above and beyond! Thanks!
Mara Vernon
Mara Vernon
16:32 17 Oct 18
Josh, Rob, and Spencer are amazing. I discovered that the existing doors on my fireplace were not the right ones, not up to safety code, and posed a fire hazard to my house. The Fireplace Store team went to great lengths to custom order new doors for my 1977 fireplace to get me back in action. The new doors are gorgeous. They also provided a great referral for the demo of the facing to get the whole scenario modernized and safe. Thanks so much for your professionalism, knowledge, and willingness to help a difficult case. I LOVE the finished products.
Robert Foltz
Robert Foltz
23:01 27 Sep 18
Staff was friendly, but VERY small showroom and expensive product. I was disappointed in the amount of fireplaces on display compared to the website. We did not end up purchasing from them as a result.
Dorothy Todd
Dorothy Todd
05:09 15 Jul 18
The Fireplace Store has a variety of fireplaces, grills, and gas inserts. I had a rough idea of what I wanted in a gas insert for my wood burning fireplace. Josh helped me integrate my fantasy with the realities and possibilities of what was available. He was patient when I was indecisive and did a great job of explaining how things worked. A terrific store.
Cynthia Montrose
Cynthia Montrose
16:41 29 Dec 17
Josh and Robert have tremendous knowledge of the products they carry. The store has many demo fireplaces. Some are extremely beautiful. I didn't know gas fireplaces have options of pretty pebbles or glass instead of the usual logs. Buying a gas fireplace that is efficient is much better than using the furnace. When a gas fireplace is burning, it's both beautiful and efficient. Why warm rooms you don't use or bedrooms you prefer to stay cool? We love our gas fireplace and gas stove. It's saving on our gas bill.
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Contact Us

8206 Park Meadows Dr.
Lone Tree, CO 80124

Main: (303)953-9989
Service: (303)953-9844

MON-FRI: 9-6
SUN: Closed