Fireplace Service, Sales, and Expert Advice for Denver Colorado

Testimonials

Testimonials

Let Our Customers Speak For Us!

Very efficient, friendly & cleaned up!

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Pat Legge

Very easy to schedule, communicate, reasonable price, very detailed work and results. Highly recommended. Happy to have followed the recommendation seen on Nextdoor com.

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Lisa Kowalik

The two technicians were very polite and kept the area very clean as they were installing the new fireplace pipe.

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Margaret Arfsten

The Fireplace Store gave us on time service on our routine maintenance visit!

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Rob Partain

The customer service there is above par and I have had my fireplace now for over 3 years and fully expected to have an issue with it lighting today for the first time since winter and it cranked right up for our first cold snowy weekend. Cannot tell you how comforting that is.

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Christi Bennett

We’ve had Complete Chimney Cleaning out a couple times over the years. They’re quick, clean, and honest. Everything you’d want in a service. Bonus points for being a family-owned small business too.

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Kevin Cumesty

Outstanding all around, we highly recommend The Fireplace Store when you need cleaning, service, or maintenance work on your fireplace.

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John Cunningham

Paul Sanchez did a great job doing maintenance on my two fireplaces. His work was meticulous and exacting, and Paul was extremely informative and professional. Definitely recommend the Fireplace store!

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Jim Hayek

Scott was courteous, thorough, neat, and provided additional information related to why my gas fireplace was not working. I am very pleased with the repairs and will use the service for annual maintenance.

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Sharon Giarrizzo-Wilson

Paul and Sasha(?) were fantastic! On time, expert, polite, efficient. Walked me through what they were doing. I appreciated the recommendation to add another CO detector near the fireplace to enhance our safety. Exceeded expectations and very reasonable cost.

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Bruce Adams

Fantastic, professional, and courteous service…thank you for a job well done.

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David Kravetz

We contracted The Fireplace Store for cleaning and annual maintenance of our old gas fireplace. Paul showed up on time and explained everything he did after he finished. He also sent a timely follow-up email about a blower question we had. Courteous + efficient + professional = great service. Thanks, Paul!

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Marek Bobik

The technicians arrival was timely and he completed the maintenance service I had requested. He answered my questions and left the area clean of all debris. I will definitely call for annual service next year.

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Sharon Gossett

Overall a good experience. Crew was very nice and explained everything!

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Linda Barnes

Over the years from sales to service we have received prompt, friendly service from the office staff and professional, expert technicians and have never been disappointed. Highly recommend The Fireplace Store.

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Herb Edwards

Spencer was great!

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Matt Borchik

The guys know their product, they know what to look for in an installation, and they were able to answer any questions I had, they were great.

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Rene Luna

Very good work and super quick. Loved it. Reliable. Knowledge and super professional. I recommend.

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Analicia Thackray

Very professional, answered all questions, got the job done and reasonably priced.

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Chris Ciafone

Excellent service and very knowledgeable!

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Joseph Yuhas

Rick was amazing! He was quick and efficient in cleaning my chimney, and he took the time to explain features of my fireplace that I wasn't even aware of. Highly recommend!

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Kevin G

We love them! They have cleaned our fireplace a few times now and I won’t go anywhere else!

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Elizabeth Wilkerson

Spencer was fantastic! After the initial install inspection and function test, he thoroughly explained how to use all of the features and functions of the new fireplace.

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Ben Reeves

exceptional configuration, installation, and service in both fireplaces

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Ash Hanna

Always great service and always on time.

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Daniel Gorman

As always, a great experience with our technician, Scott Chambers. Respectful not only of me but also of my home. He does a thorough job. He made sure that everything was clean even better than the way he found it. I highly recommend the fireplace store. He put in a spark arrestor, as well as did chimney cleaning. He also was one of the guys that came and helped install our new fireplace/ stove.

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Kathy Chavez

I was extremely impressed and pleased with the service I received from the Fireplace Store. Paul was prompt and very professional but also friendly. He was patient with my questions and took the time to make sure I understood everything about my gas fireplace. I would highly recommend Paul and the Fireplace store.

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Virginia Decesare

Paul came and serviced my fireplace and took the time to explain what he did today to me. Would not hesitate to use them again .

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Kathi Wzientek

Amazing! Extraordinarily knowledgeable and professional! Highly recommend!!

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T Abbott

Scott is knowledge experienced technician and very professional!

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Frank Rosenbaum

Thank you Fireplace Store for sending Paul to give our fireplaces a tune up and much needed maintenance. Paul is a great guy and doe’s outstanding customer service / great work!!

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Dan Raine

I trust them and depend on them and they have never let me down.

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Clara Shafer

In a time that seems to have seen a huge decline in customer service, the fireplace store did an amazing job. After visiting a different store in the area that did not seem very interested in providing me with guidance I decided to try this much smaller store. Beginning with Hector in sales, Alex in the warehouse then all the way through to Paul and Mischa in service/installation, all expectations were met or exceeded in the time frames promised and at the prices quoted. Thank you for providing expertise and an excellent customer experience in a world where that seems to have all but disappeared

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J Z

Great service and met all of our expectations???

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Jim Wesolowski

They do a great job and very curtis and kept everything clean thank you

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John Golder

Rick was extremely helpful and kind in helping us work through our chimney issue! Highly recommend!

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Morgan Nicole

Great job very helpful

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Sue Wright

Paul S. was an excellent technician! He was professional and very good at explaining how to work our fireplace door safely. He fixed our problem and mentioned a safety concern to reach out to a gas plumber regarding. Highly recommend Paul S!

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Kayla Goldenberg

Spencer was punctual, professional, knowledgeable and really nice. We had three fireplaces that needed to be serviced in our new home. He took time to explain how to use our gas fireplace and how to open and close the dampers on the wood ones. Another company had told me all three fireplaces needed cleaning, but Spencer told me only two were dirty. He also got our gas fireplace working again. The cost of everything for three fireplaces was less than what the other company quoted me for the cleaning of just one fireplace. I will certainly be calling for Spencer again in a year and could not recommend him more highly.

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L L

Spencer did a great job cleaning the chimney and checking out the fireplace. He was fast and clean! Truly appreciated him!

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Sandy D

Scott and all the servicemen we have dealt with at The Fireplace Store have been exceptional. The work has all been excellent from start to finish. We are very pleased with our beautiful fireplace. Scott is particularly personable.

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Marry Bunicci

Professional and friendly. Fixed the gas fireplace and cleaned it quickly and efficiently. Works like new.

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Mark Mark

Fast and professional. Thank you

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Fletcher Cameron

They were on time, diagnosed an issue right away and fixed it with parts on the truck. Cleaned all the bricks and electronic equipment and left the space cleaner than it was found. Would recommend

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Michael Ewert

Scott and Misha were awesome. Very professinal and knowledgeable. Would recommend them and the Fireplace Store always.

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Rose Wald

On time. Did a good job and cleaned up.

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Clay Cutler

Zac was very professional and knowledgeable. Got the job done very quickly, I recommend using the fireplace store!

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ThroweDaily

Fireplaces are amazing. Not only look great, they output a lot of heat. Love the thermostat feature.

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Jerry Jacobson

Tech was on time, clearly communicated issues and pricing and fixed the fireplace in one day. Very happy with all aspects of the service call.

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John Russ

Great job again. Thank you.

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Rob Tkach

Super impressed with the new fireplace insert and the guys who installed it. This company is really professional. They took time to answer my questions and really knew what they were doing. The work was done efficiently and the cleanup was impeccable. Highly recommend!

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Cindy Brown

Alex was able to get someone out same day for me. Once the technician, Spencer, arrived he was polite and professional. He worked quickly and cleaned up his work area. Thanks for the help!!

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Stacia Lorenzen

Our technician, Zach, was quite professional, knowledgeable and thorough in diagnosing and repairing a long standing issue for one of our fireplaces.

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J. Garland Thurman

Thorough, efficient, timely completion. Thanks!

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Jim Ferguson

Zach got our older fireplaces so clean- amazing! Company is a delight to work with.

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Leslie Raith

Great selection, very knowledgeable.

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Misha Zubovnik

Great experience and very helpful. Gave me some good information and explained everything I needed to know about my chimney moving forward. Didn't try to push any extra services and told me how to handle a few simple fixes myself. Would highly recommend to anyone.

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Kaitlyn Robinson

Wow, what an amazing and exceptional team of experts. We had Zach, Spencer and another team member come by to fix and clean our fireplace. We were originally devastated, as we will be experiencing -20F weather tonight, and our fireplace is one of our primary sources of heat aside from our furnace. They were extremely professional, thorough and educational. We just purchased this home about 3 years ago, but you can tell the fireplace hadn't been cleaned in a decade. Our fireplace is now clean and fixed just in time for the artic chill! We are so grateful for your team and will definitely come back for any fireplace needs, thank you!

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Paula von Kretschmann

Spencer was on-time, courteous and respectful of our house. He was very professional and got the job done quick and efficiently.

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Kiley Glover

The service was great, very professional, and very knowledgeable staff.

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Daniel Walter

Rick and Jeremy were great doing the inspecting, and cap placing on our chimney.

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Silvana Ayala

Rick and his help were quick, efficient and did an excellent job to help us inspect and clean our chimney. We will definitely use them from now on. Thank you!

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Alicia Angel

What a great experience with The Fireplace Store. Their highly skilled technician, Scott Chambers, went above and beyond our expectations in evaluating, performing and educating us along the way in a professional, down to earth, honest and fun experience. Thank you for a masterful job well done !

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M Davidson

As always, great service!

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Steve McCallister

Very grateful for his expertise!

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Ardythe P

Great Service!

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Yolanda Mendoza

Rick and Jeremey were amazing!! If I could give 10 stars I would. Definitely calling these guys again and you should to!

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Marcos Godinez

This has been the best experience I've had with chimney sweepers in Denver. A+

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Rick

We were extremely satisfied with the service given by Spencer. He thoroughly cleaned our fireplace and serviced it. He was very careful to keep any residue contained. We give them five stars!

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Carole Madison

Rick and his partner were prompt, courteous, and efficient. He gave me a quick rundown of my little wood stove and some tips on how to get the stove pipe drawing faster in cold weather. It was actually a lower price than quoted since I didn’t need a cleaning after all! I’m very happy with the company and will definitely call them next time.

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Sarah Peasley

Professional and kept everything clean

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Lois Tochtrop

Rick and Jeremy are the best! Very knowledgeable, and have provided excellent chimney cleaning for 20 t years! They do a great job ! Highly recommend!

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Shaun Gothwaite

As always, friendly and efficient!

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Consumer Goodlie

Fast, courteous and 5 star cleaning. Please schedule us for the same time next year!

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Matthew Bernhardt

Although The Fireplace Store is scheduled out far in advance they are worth the wait. Professional, friendly, clean, and reasonably priced. Couldn't ask for more!

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Leigh Houston

Great help and very knowledgeable of the products!!!

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Judith Robertson

Install was professional and quick

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Andrew Hoogeboom

Great product and phenomenal service techs. We bought our insert 2 years ago. The selection at the store was great and extremely knowledgeable staff. Installation was a breeze as they had preferred vendors for the extra work required prior to installation. The service techs have been top notch. They provide timely updates on the schedule and arrival times and are extremely professional. Extra care is taken to keep everything clean and are more than willing to answer any questions. Spencer worked our original installation and has done our annual maintenance. Outstanding service. Very highly recommend.

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Kendall Edwards